Maintain your rug

Keeping your rug looking new is one of the best ways to give it a long life. For more information on maintaining your rug, please look at the rug care guide on our website here.

Recycle

Once your rug has reached the end of its time with you, it’s easy to return it. Use the QR code and serial number to arrange a free* return. Once your rug finds its way back to the factory, our suppliers will assess it and decide what to do. Rugs in good condition are cleaned, reconditioned, and are put up for second-hand sale. Those not able to be sold are sent to their recycling network to be returned to raw polyester material.

*Only free return available for EU countries at this moment (UK incl)

Invented in 1804 by Frenchman, Joseph Marie Jacquard, the original Jacquard head simplified the process of machine making complex patterns through a number of punched cards ‘chained' together in sequence.

Each card featured a number of punched holes to form a single row of the pattern and the chain could be as long as needed, helping Jacquard equipped looms to produce some really fantastic and surprisingly intricate designs. Now with digital control, modern-day electronic Jacquard machines are computer-controlled, significantly reducing the downtime with changing traditional card machines, avoiding the necessity for repeats and showing almost complete versatility in creating pattern. By far the best way to machine make rugs, electronic Jacquard rug making speeds-up production dramatically, helping to bring beautiful design at a really competitive price point.